CAYIN Service Terms and Conditions

Welcome to the CAYIN Technology application. This application is developed by CAYIN Technology Co., Ltd. (hereinafter referred to as "CAYIN"). The following are the terms and conditions that govern the use of the CAYIN application. Before you start using our service, please read the following terms carefully.

Service Description

The application developed by CAYIN Technology is compatible with Android and iOS smartphones. It can be used in conjunction with all CAYIN digital signage server series, greatly enhancing management efficiency while ensuring service quality for digital signage networks.

User Agreement

  • By agreeing to these terms, users are obligated to comply with the provisions outlined in this agreement. Users may only use the service if they agree to these terms.
  • Users must be of legal age. If the user is a minor, they must obtain consent from their legal guardian or other authorized representative to use the service. Additionally, when using the service on behalf of a business entity, users must ensure that the entity has agreed to these terms before using the service.
  • In cases where there are specific terms of use applicable to the service, users must also adhere to those specific terms in addition to these terms.

Account Security

  • Users are solely responsible for diligently safeguarding their personal information and account security to prevent unauthorized use. Users are also accountable for all activities carried out under their account.
  • When using the service, users may be required to provide specific information to establish a connection. Users should provide truthful, accurate, and complete information and ensure that it is kept updated at all times.
  • Users have the right to delete their account and terminate the service at any time.

Privacy Policy

When using this application, we may collect certain personal information from you. Please refer to our Privacy Policy for more information.
  • CAYIN respects the privacy rights of users.
  • CAYIN will not disclose users' personal information to third parties or use it for purposes other than collection purposes, unless with the user's consent or as required by applicable laws, in accordance with the Privacy Policy.
  • CAYIN has implemented various information security measures and necessary safeguards to securely manage the data collected from users in a secure manner.

Intellectual Property

All content, trademarks, service marks, trade names, logos, and other intellectual property rights within this application are owned by CAYIN or its licensors.
  • Users shall not use the content beyond the scope defined by the service usage.
  • Users are responsible for backing up their content, either partially or in its entirety. CAYIN is not obliged to backup any content.
  • The service may provide features that allow multiple users to configure and modify content. In such cases, users agree that other users have the right to edit their content.
  • If CAYIN deems it necessary to verify compliance with laws, regulations, or these terms, within the scope permitted by law, it may conduct content verification. However, this does not imply an obligation on the part of CAYIN to perform such verification.
  • If CAYIN believes that user-contributed content violates laws, regulations, or these terms, or if there are other business needs, CAYIN may restrict the use of such content in the service, including deleting user-contributed content, without prior notice to the user.

Service Provision, Changes, or Termination

  • Users are responsible for acquiring and maintaining necessary personal computers, mobile devices, smartphones, communication devices, operating systems, communication methods, and power supplies at their own expense for the use of this service.
  • CAYIN reserves the right to change or terminate all or part of the service, at any time and without prior notice to the user, if deemed necessary. CAYIN is not liable to the user or any third party for such changes or terminations.CAYIN may suspend the provision of all or part of the service without prior notice to the user in the following circumstances:
    1. System maintenance or repairs.
    2. Events of force majeure, such as accidents (fires, power outages, etc.), natural disasters, wars, riots, labor disputes, etc., that prevent the provision of the service.
    3. System failures or overload.
    4. To ensure the safety of users or third parties or to protect public interests in emergency situations.
    5. Or in other circumstances that CAYIN reasonably considers necessary, except for the situations listed in (1) to (4) above.

Disclaimer

This service and its content are provided on an "as-is" basis. CAYIN makes no express or implied warranties regarding its effectiveness, completeness (including but not limited to security, inaccuracies, errors, programming errors, or infringements), security, reliability, accuracy, timeliness, or suitability for a specific purpose. Regardless, CAYIN is not responsible for providing the service to users after addressing such deficiencies or removing them.

Jurisdiction and Dispute Resolution

  • These terms of use shall be governed and interpreted in accordance with the laws of the Republic of China (Taiwan), and users agree to comply with these laws.
  • If any provision of these terms violates the applicable laws of the relevant contract established between the user and CAYIN regarding the service, that illegal provision shall not apply to such user contract. However, the remaining provisions of these terms shall remain unaffected.

Amendment of Terms of Service

CAYIN reserves the right to modify these terms of service at any time within the scope of the service. The modified terms will be published within this application and will take effect immediately upon publication. By continuing to use this application, you indicate your acceptance of the modified terms of service.

Content and Third-Party Links

This service may contain services or content provided by third-party vendors. These services and/or content are the responsibility of the respective third-party vendors and may be subject to their own terms of use and other conditions. CAYIN is not responsible for the accuracy, completeness, or reliability of such content.

User Conduct

  • The user agrees not to engage in any illegal or prohibited activities while using this service and agrees to comply with applicable national laws.
  • The user assumes all risks and responsibilities associated with using this service.
  • If the user engages in or is likely to engage in any of the following situations, CAYIN may suspend the user's access to all or part of the service, terminate or delete the contract with the user regarding this service (including but not limited to contracts established based on these terms), or take any other measures that CAYIN deems necessary and appropriate, without prior notice to the user:
    1. The user violates relevant laws, these terms, or any individual terms.
    2. The user is affiliated with anti-social forces or related parties.
    3. The user spreads false information, engages in fraudulent activities, exerts influence through unlawful means, or engages in any other illegal activities that may harm CAYIN's reputation.
    4. The user is subject to seizure, provisional seizure, auction, bankruptcy, civil rehabilitation, or similar procedures, or CAYIN reasonably believes that the user's creditworthiness is uncertain..
    5. The trust relationship between the user and CAYIN no longer exists, or for reasons other than those listed in items (1) to (4) above, CAYIN reasonably believes that it is no longer suitable to provide this service to the user.
  • If, as a result of the user's use of this service (including but not limited to complaints received by CAYIN from third parties regarding the user's use of this service), CAYIN incurs any direct or indirect losses or damages (including but not limited to the burden of attorney fees), the user shall promptly compensate CAYIN in accordance with CAYIN's requests in accordance with relevant laws and regulations. The user shall not engage in the following actions while using this service:
    1. Actions that violate laws, court judgments, rulings, or orders, or administrative measures with legal binding force.
    2. Actions that may disturb public order or good morals.
    3. Actions that infringe upon intellectual property rights such as copyrights, trademarks, patents, rights of publicity, privacy rights, or other rights stipulated by laws or contracts with CAYIN and/or third parties.
    4. Transmitting excessively violent content, sexually explicit content, content constituting child pornography or child abuse, content related to discrimination based on race, nationality, religion, gender, social status, family background, or other discriminatory content, content that encourages or promotes suicide, self-harm, or drug abuse, content that includes anti-social elements or content that makes people feel uncomfortable.
    5. Impersonating CAYIN and/or third parties or intentionally spreading false information.
    6. Providing benefits or assistance to anti-social forces.
    7. Improperly disclosing personal information of others without authorization.
    8. Actions that interfere with the server or network system of this service, improper operation of the service, intentional exploitation of vulnerabilities in this service, repeating the same issue beyond necessary limits, making inappropriate inquiries or requests to CAYIN, or any other actions that hinder the operation of this service or create disruptions.
    9. Decoding the source code of this service through reverse engineering, decompilation, or any other means for unreasonable purposes or through unfair means.
    10. Supporting or facilitating any of the actions described in items (1) to (9) above.
    11. Any other actions that CAYIN reasonably deems inappropriate, in addition to the actions described in items (1) to (10) above.

Damages and Indemnification

If the user violates these terms of use or their use of the service causes CAYIN to incur any loss, liability, claim, or expenses (including but not limited to attorney fees), the user agrees to indemnify CAYIN for all losses incurred.

Contact Us

  • CAYIN will send service-related notifications to users through appropriate means, which may include publication within the service or on the CAYIN website, or through other methods deemed appropriate by CAYIN.
  • If users need to send service-related notifications to CAYIN, please use the designated method specified within the service or as instructed by CAYIN.

Limited Liability

  • Unless the damage is attributable to intentional or gross negligence on the part of CAYIN, CAYIN shall not be liable for any damages suffered by users as a result of using the service.
  • In the event that users incur damages due to CAYIN's gross negligence, CAYIN will be responsible for providing compensation. However, such compensation shall be limited to: (A) damages that would normally arise (excluding loss of profits and damages arising from special circumstances), and (B) the maximum amount of compensation shall not exceed the service usage fees paid by the user to CAYIN for the month in which the damage occurred.

The above terms and conditions were last updated on May 21, 2023.