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CAYIN Technology Partners with PilotTV to Launch NeXCall Smart Queue Management System for Innovative Healthcare Experience

Taipei, Taiwan - October 20, 2025
CAYIN Technology collaborates with PilotTV to introduce the NeXCall Smart Queue Management System, featuring CAYIN's high-stability digital signage players, integrated calling software, and customized installation services to help healthcare facilities achieve real-time interaction, multimedia integration, and intelligent management, comprehensively upgrading the patient waiting experience.

CAYIN Technology × PilotTV　Creating a New Paradigm for Smart Healthcare


CAYIN Technology partners with PilotTV to develop the NeXCall Smart Queue Management System, integrating communication technology with CAYIN's digital signage display technology to create an intelligent solution specifically designed for healthcare facilities.
The system utilizes CAYIN Technology's high-stability digital signage players, enabling medical staff to call patient numbers in real-time, with synchronized display on LED and TV screens. It also supports voice prompts and multimedia playback, creating a modern and highly interactive waiting environment.

High-Stability Players　Uninterrupted Healthcare Services


The NeXCall system combines the stable performance of CAYIN Technology's players with PilotTV's communication system, ensuring smooth and reliable overall operation.
The system supports multi-clinic and multi-screen synchronized display and can continue to operate even without network connectivity, ensuring uninterrupted healthcare services.
Whether it's the complex clinic configuration of large hospitals or the simple needs of clinics, CAYIN Technology's players and flexible architecture can create the most suitable smart waiting experience.

  • Offline calling capability for uninterrupted service
  • Cross-clinic multi-screen synchronized display
  • Utilizing CAYIN Technology players for high stability and reliable operation

    • Comprehensive Backend Management　Flexible Integration


    The system provides a complete multimedia management backend, allowing hospitals to customize logos, announcement ticker content, and integrate existing appointment systems and mobile apps. Medical staff can flexibly adjust playback content according to departmental needs and time slots, achieving information transparency and automated management.

  • Support for customized logos, announcements, and multimedia content
  • Integration with appointment systems and app notifications
  • Flexible settings for multiple time slots and departments

    • Multimedia Integration Marketing　Enhancing Brand Image


    NeXCall is not just a queue management system, but a core platform for smart healthcare services. Healthcare facilities can play health education videos, hospital introductions, or light music during waiting periods to create a comfortable atmosphere, strengthen brand image, and enhance patient trust and satisfaction.

  • Play health education and medical information
  • Create a comfortable waiting environment
  • Strengthen institutional brand image and service experience
    • The NeXCall Smart Queue Management System, powered by CAYIN Technology's high-stability digital signage players and combined with PilotTV's professional communication technology, provides efficient, stable, and innovative intelligent services for healthcare environments.
    For customized planning and integration services, please contact CAYIN Technology's sales team.

    Learn more: NeXCall Smart Queue Management System

    CAYIN Technology in Brief

    CAYIN Technology is a -year professional digital signage solution and software developer from Taiwan. By offering a complete portfolio of appliance-based digital signage solutions, CAYIN dedicates itself to being a reliable partner to clients worldwide and has successfully set up various applications globally. In order to best facilitate the deployment of its products, the company also provides tailored services to satisfy the ever-growing market demand for almost limitless applications.

    Media Contact
    CAYIN Technology Co., Ltd.

    Tel: +886-2-2595-1005
    Fax: +886-2-2595-1050
    Email: press@cayintech.com
    Address: 3F., No. 57, Sec. 3, Zhongshan N. Rd., Zhongshan Dist., Taipei City 104, Taiwan

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